A Next-Generation
Resort Hotel
Hakone Hotel Kowakien is committed to enhancing guest convenience through the introduction of cashless payments throughout the hotel, self check-in kiosks, and an automated luggage storage system. We aim to provide a comfortable and carefree stay for all our guests.
Cashless
We have introduced self check-in kiosks to ensure a smooth and efficient check-in process.
Self Check-in Machines Introduction of self check-in machines
Check-in and check-out are smoothly handled via automated payment machines.
Automatic Automatic luggage deposit system and vending machines
You are also able to automatically deposit your luggage for safe keeping. The vending machines are also completely cashless.
Baggage keeper Introduction of the automatic luggage deposit system "Baggage Keeper"
Using our automatic baggage deposit system, you are able to deposit your luggage for safekeeping both prior to check-in and after check-out.
[Free of charge]
Vending machine The vending machines are also completely cashless
The hotel provides amenity vending machines and beverage vending machines, all of which are cashless.
*Some payment details may differ depending on the model.
Garden Map
You can easily view a walking map of the garden on your smartphone.
Digital distribution A map of the garden is available online
A digital walking map of the garden is available for viewing on your smartphone. You can also view recommended spots within the garden.
Information Guest Room TV / Laundry Service
You can check real-time information on hotel facilities and crowd levels from your room.
Room TV Introduction of guest room TV information
Information about the hotel is provided through the TV information in your guest room. You can view information on facilities, as well as the congestion status of the large baths and the restaurant in real time.
Laundry Laundry service is now also cashless
Two fully automatic washer-dryers are available in the hotel’s laundry area. The machines are completely cashless for your convenience.
